TERMS OF SERVICE
Effective date: March 25, 2026
These Terms of Service ("Terms") govern your access to and use of ClearedNo ("Service"), operated by ClearedNo ("we", "us", "our"). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. SERVICE DESCRIPTION
ClearedNo is a SaaS platform that monitors building permit statuses on behalf of contractors and construction professionals. You provide permit numbers and property addresses; we check the relevant city portal on a recurring schedule and send you an email alert when the status changes.
The Service is a monitoring and notification tool only. We do not interact with city officials, submit permit applications, or guarantee any particular outcome for any permit.
2. ACCOUNT REGISTRATION
You must provide accurate information when creating your account. You are responsible for keeping your login credentials secure. You may not share your account with others or use the Service on behalf of someone who has not agreed to these Terms.
You must be at least 18 years old and legally authorised to enter into these Terms to use the Service.
3. FREE TRIAL
- ■New accounts receive a 14-day free trial with full access to the Service.
- ■No credit card is required to start the trial.
- ■If you do not add a payment method before the trial ends, your permit monitoring will pause.
- ■You will not be charged anything if you cancel before the trial period ends.
- ■Each person or company is entitled to one free trial. Creating multiple accounts to obtain additional trials is not permitted.
4. SUBSCRIPTION AND PAYMENT
- ■After the free trial, the Service is billed at $79 per month per company account.
- ■Billing is processed on a monthly cycle starting from the date your paid subscription begins.
- ■Payments are processed by Stripe. By subscribing you agree to Stripe's terms of service.
- ■Your subscription renews automatically each month unless you cancel.
- ■We may change pricing with at least 30 days' written notice to active subscribers. Continued use after the effective date constitutes acceptance of the new price.
5. CANCELLATION
- ■You may cancel your subscription at any time from the account dashboard or by emailing support@clearedno.com.
- ■Cancellation takes effect at the end of your current billing period. You retain access until that date.
- ■We do not offer partial-month refunds. See our Refund Policy at clearedno.com/refunds for full details.
- ■After cancellation your permit data is retained for 90 days in case you reactivate, then permanently deleted.
6. THIRD-PARTY PORTAL DEPENDENCY
The Service depends on publicly accessible city permit portals maintained by local governments. We have no affiliation with, control over, or advance notice of changes to those portals.
We make no guarantee that:
- ■Any particular city portal will remain accessible or structurally unchanged.
- ■Status information obtained from city portals is accurate, complete, or up to date.
- ■The Service will detect every status change on every permit at all times.
- ■Alerts will be delivered within any specific time window.
If a city portal undergoes changes that temporarily prevent monitoring, we will work to restore coverage as quickly as possible and will notify affected users by email.
7. ACCEPTABLE USE
You agree not to:
- ■Use the Service for any unlawful purpose.
- ■Attempt to reverse-engineer, scrape, or copy the Service's software or data.
- ■Submit false or misleading permit information.
- ■Interfere with or disrupt the Service or its infrastructure.
- ■Use automated means to create accounts or extract data beyond your own permit data.
- ■Resell or sublicence access to the Service without written permission.
8. REFUND POLICY
ClearedNo does not offer partial-month refunds. Subscriptions may be cancelled at any time; you will not be billed for the next cycle. Trials cancelled before expiry incur no charge. For the full refund policy see clearedno.com/refunds.
9. INTELLECTUAL PROPERTY
All software, design, copy, and branding in the Service is owned by ClearedNo and protected by copyright. You retain ownership of the permit data you submit. By using the Service you grant us a limited licence to use that data to provide the monitoring and alerting service.
10. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR PERMIT STATUS WILL BE DETECTED OR DELIVERED WITHIN ANY SPECIFIC TIME FRAME.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEAREDNO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING LOST PROFITS OR MISSED CONSTRUCTION SCHEDULES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.
12. GOVERNING LAW
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts located in Travis County, Texas.
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. We will notify active subscribers by email at least 14 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. CONTACT
Questions about these Terms?
Email: support@clearedno.com